A car in your pocket

No waiting at rental counters, book & unlock all with the app. From a day to years. Your car, on demand

Rent a car in Dubai with Anydrive app

Explore digital car rental in Dubai. Elevate your journey with our daily and monthly car rental options in the United Arab Emirates. We're your go-to car rental company in Dubai, offering daily and monthly car hire solutions. Experience the epitome of style and comfort with our  car rentals and flexible car subscription plans. Rent a car in UAE effortlessly, making every drive extraordinary

How it works

Discover the simplicity of our process in just a few easy steps. From booking to driving, we make your experience seamless and stress-free

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Pick the car you love and book in a few clicks

In just a few clicks, pick from a diverse range of cars including Toyota, Nissan, KIA, Mazda, Ford and many more. Your preferred ride is just a booking away!

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Add a payment card to account

Add a payment card to your account and enjoy the convenience of automatic rental charges to your credit card.
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Track your jorney

Access your transaction history for a detailed overview of your rental experiences and payments within the app

Simple and paperless sign up process

Upload documents once and for all through the app

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Take pictures of your documents through the app

Simply follow the app's instructions to capture photos of your driver's license, ID document (passport or ID card), and a quick selfie for a hassle-free process
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Digital signature

Streamline your rental experience by effortlessly signing agreements within our app before your rental commences
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Use your phone to unlock your car

Unlock your car with your phone, log any damages through the app, and hit the road

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Initial Damage Report:

When you reach your rental car, our app will walk you through a transparent process to report any existing damage. Snap a few pictures if necessary, ensuring clear communication between you and Anydrive about the vehicle's condition
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Return & Final Damage Report

As your journey concludes, return the car with Home Zone indicated in the app. Utilize the app to complete a final damage report, ensuring a clear record of the vehicle's condition post-rental

Your car,
on demand

Experience the convenience of having your car delivered when and where you need it

rent a car in Dubai with anydrive

Our car models

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Car categories

Affordable pricing plans for any need and taste

Business

from 300AED/day

Explore our range of popular vehicles designed for daily use, boasting elegant and refined configurations for a stylish driving experience

Browse all->

SUV

from 390AED/day

Spacious seating for every occasion. Enjoy 5 to 7 comfortable seats for family outings, friend gatherings, or a chauffeur-driven experience

Browse all->
Most Popular

Premium

from 490AED/day

Experience the ultimate luxury with our premium cars available for rent. Elevate your journey and turn every drive into an exclusive experience

Browse all->

Reference

Get inspired by our customers' unforgettable experiences

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Anydrive is amazing! Renting a car in Dubai was so easy with their app. Lots of car choices and great service. Highly recommend!

anydrive.ae car rental in Dubai
Matt Cannon
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I love Anydrive! Flexible rental options and the cars are always in good condition. Perfect for frequent travelers in Dubai.

Rental start - Anydrive car rental Dubai
Kathie Corl
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Great experience with Anydrive. Quick and simple to rent a car through their app. Cars are clean and service is top-notch!

anydrive.ae car rental in Dubai
Andrea Smith

FAQ

Registration

How can I resubmit my documents?

If your documents are expired or if we've requested a reupload, please resubmit them through the Anydrive app.

The prompt to reupload will appear when you start your booking. Just follow the instructions to upload the requested documents.

How do I deactivate my account?

To deactivate your Anydrive account, please submit a request through the app in the profile section. All personal and payment details will be retained for up to 45 days before being automatically deleted from our system.

Note: We cannot deactivate your account if there are any unpaid invoices.

My account has been refused

If your account has been rejected, it is because our security team has identified an issue with your account. At Anydrive, we carefully evaluate various factors to ensure the safety and reliability of our platform.

Our security team uses a comprehensive set of criteria and conducts thorough checks to verify user identities. While we cannot share specific details of our internal processes, the decision may be influenced by factors such as:

  • A breach of our general terms and conditions
  • Security concerns identified by our internal systems
  • Suspected fraudulent activity or evidence of shared accounts

For a quicker resolution, please contact us using the email associated with your Anydrive account. If you believe there has been a misunderstanding, feel free to email us at info@anydrive.io. We apologize for any inconvenience and appreciate your patience and understanding.

My account is still awaiting validation

Our verification team is available 24/7 to promptly review your Anydrive account. Document verification usually takes up to 1 hour, though it may take longer in some cases. To ensure a smooth process, please upload all documents correctly as specified in the app.

Important Notes:

  • We do not accept a photo of a photo; the original document is required.
  • We do not accept a certificate of driving license issuance; you’ll need to wait until you receive the official driving license card.
  • Some licenses require an International Driving Permit; in these cases, both licenses are needed.

If you haven’t received an update after 24 hours, please email us at info@anydrive.io, and our team will assist you.

My ID or driver's license has changed, what should I do?

To prevent identity theft and fraud, personal information cannot be changed online. To update your details, please email a scanned copy of your new driver’s license to info@anydrive.io. Be sure to attach a copy of your driver’s license or ID card, along with a selfie holding your driver’s license or ID card for verification. Contact Customer Care Services through Anydrive app as soon as possible to ensure your driver’s license or ID card information is updated in your Anydrive account.

My phone number has changed, what should I do?

To change your phone number, please email us at info@anydrive.io with your new phone number. Make sure to send the email from the address you used during registration with Anydrive and include a selfie holding your ID card for verification.

Where can I sign the agreement?

You may read the Agreement and accept its terms and conditions in the Anydrive app online upon the registration. I will be request to digitally sign hand over protocol before you start the rent.

Where can I read the rules of using Anydrive service?

You can read the rules of using Anydrive in General Terms and Conditions

How long does the verification in the service take?

The verification process usually takes up to 1 hour, though it may occasionally take longer. You’ll receive updates on the status of your verification through the Anydrive app, or via SMS or email sent to the address you provided during registration.

Do I pay any membership fees?

We don’t charge any membership fees or deposits. However, a refundable fee of 5 AED may be applied to verify your payment method, which will be instantly refunded to your registered bank account.

Which documents do I need to register with Anydrive?

For UAE residents and citizens, you'll need:

  • A UAE driving license that’s over 6 months old
  • Your Emirates ID
  • A clear selfie holding your Emirates ID

For visitors and tourists, you’ll need:

  • A passport copy
  • Your home country driving license or an international driving permit
  • A clear selfie holding your ID
What is my password?

A unique sequence of numbers will be sent to you via SMS to the mobile phone number you provided during registration in the Anydrive app. Please note, if you’re using a non-UAE mobile operator, there may be delays or issues in receiving the SMS due to the operational systems of international mobile networks.

What is my login?

The mobile phone number you provided during registration in the Anydrive app.

How to register in the service?

To register with Anydrive, follow these steps:

  1. Open the Anydrive app.
  2. Enter your mobile phone number to receive an SMS with a PIN code for authorization.
  3. Accept the General Terms and Conditions and consent to personal data processing.
  4. Enter your email address.

Then, upload the following:

  • Photos of your passport or ID card (front and back)
  • Photos of your driver’s license (front and back), along with an International Driving Permit if requested
  • A selfie holding your passport or ID card
Can I rent a car with a recently issued UAE driver's license?

If your UAE driver's license is less than six months old, you will need to provide a valid driving license from your home country with more than six months of driving experience. This ensures compliance with our rental requirements and allows you to proceed with your car rental smoothly.

Can I rent a car in Dubai with a US driver's license?

Yes, you can rent a car in Dubai using a valid US driver's license. Along with your license, you’ll need to provide an additional form of identification, such as a passport, to finalize your rental. This makes it easy for US visitors to drive and explore Dubai without needing further documentation.

Will my personal details be shared with other companies?

At Anydrive, your privacy is of utmost importance to us. We take the protection of your personal data seriously and implement strict measures to ensure its security. While you enjoy our car rental services in Dubai, you can rest assured that your information will remain confidential and will not be shared with any third parties. We value your trust and are committed to providing a safe and reliable rental experience.

What is the minimum age to rent a car in Dubai?

In Dubai, the minimum age to rent a car  is 21.

Practical Information

How to pick up the car?

Before your rental begins, you'll find all the car details in the App, including its location, make and model, and license plate number. The method for accessing and starting the car depends on the location and model.

How to book and rent a car?

You can select any available car through the Anydrive app, choose the rental duration and period, and click "Pay" to reserve it. Your rental will be confirmed once your request is processed, and the payment is successfully completed.

How to use the service?

Download the Anydrive app from the App Store or Google Play. Register an account by following the in-app instructions, and start renting cars directly through the app.

What is the minimum rental period?

At Anydrive, all our vehicles come with a minimum rental duration of 24 hours, whether you select a luxury or economy model. For those needing a vehicle for an extended period, we offer flexible long-term rental packages, allowing you to choose the perfect vehicle for your journey with terms tailored to meet your needs.

What car do you recommend for driving in Dubai?

When renting a car in Dubai, explore our extensive range of high-quality vehicles to find one that perfectly suits your needs. Whether you’re looking for a budget-friendly option for daily city travel or a luxury vehicle for a premium experience, Anydrive has something for everyone. Each car in our fleet is meticulously maintained, providing a comfortable and reliable driving experience as you explore the vibrant streets of Dubai. Select the ideal vehicle to elevate your journey and make your exploration truly unforgettable!

What is the best way to get around in Dubai?

The best way to explore Dubai is by renting a car from Anydrive. With competitive prices and a diverse range of vehicles, you can easily find the perfect car for your needs. Enjoy the freedom of driving through Dubai’s impressive infrastructure at your own pace, adding convenience and flexibility to your trip for an unforgettable experience.

Benefits of renting a car instead of using public transport?

Renting a car from Anydrive in Dubai offers numerous advantages over public transportation. It provides unparalleled flexibility, enabling you to explore the city at your own pace. This is especially beneficial for groups or travelers with luggage, as our rental options accommodate various needs. With a diverse fleet of high-quality vehicles, you can enjoy privacy and comfort while discovering off-the-beaten-path destinations. Say goodbye to waiting for public transport and enjoy the freedom to customize your itinerary, maximizing your time in Dubai!

What is the cost of car rent in Dubai?

The cost of renting a car in Dubai varies based on factors like the vehicle type and the length of your rental. At Anydrive, we offer competitive rates to suit different budgets and preferences. For instance, you can rent an economy car like starting from AED 1,499 per month. To get specific pricing and explore our wide selection of vehicles, please visit the Anydrive app. We're confident you'll find the perfect car to match your needs!

Can I rent a car Dubai for AED 500 without a deposit?

Yes, at Anydrive, you can rent a car in Dubai for around AED 500 per day, and most of our vehicles are available without requiring a security deposit. We offer flexible rental options to meet your needs. To find the perfect car and confirm the rental terms, please visit the Anydrive app

How much does fuel cost in Dubai?

When planning your trip with Anydrive, it's important to budget for fuel expenses in Dubai. The average fuel price over the past 30 days has been around AED 3 per liter. By considering this cost, you can better estimate your refueling expenses during your rental period, ensuring a smooth and enjoyable experience as you explore the city.

What types of cars can I rent with Anydrive?

At Anydrive, we specialize in offering a wide range of SUVs, perfect for different occasions and budgets. Whether you need a compact SUV for city driving or a larger model for family trips, we have plenty of options available. Additionally, we offer economical car rentals for those looking for more affordable choices. To explore the full selection of vehicles, including all available SUVs, visit the Anydrive app for the most up-to-date offerings and details.

Can I rent a car from Dubai International Airport 24/7?

Yes, with Anydrive, you can conveniently rent a car from Dubai International Airport at any time, 24/7. Our seamless car hire process allows you to pick up your rental car right after you arrive, ensuring a smooth and hassle-free start to your journey. Explore Dubai with ease by renting a car directly from the airport.

What are the expected costs for car rentals in Dubai?

Renting a car in Dubai is generally affordable, but prices can vary based on the vehicle's make and model. For those looking for budget options, economy cars can start at around $20 per day, while SUVs typically begin at $81 per day. If you're interested in luxury or supercars, be prepared for higher costs, often exceeding $1000 per day. With a diverse selection available, you can find the perfect vehicle that fits your budget and needs.

What is the rental charge schedule?

We charge on a daily basis, following a 24-hour rental period. For example, if you rent a car at 2:00 PM, the rental should be completed and the car returned to the Home Zone at 2:00 PM the next day. To avoid any additional charges, we recommend that all customers double-check the return time and date in the Anydrive app to ensure timely returns.

Is parking readily available when renting a car in Dubai?

Yes, parking in Dubai is generally accessible and convenient for rental car users. The city offers a wide range of parking options, including public parking lots, street-side parking spaces, and underground parking facilities. In busy areas, you may encounter metered parking zones where payment is required—be sure to check for signage indicating parking rules and fees. It's important to follow all local parking regulations, as you will be responsible for any parking charges or fines incurred during your rental period.

Limits and Restrictions

What happens if I return the car dirty?

If you return the vehicle with a dirty interior or exterior the customer will face a cleaning charge according to General Terms and Conditions.

Who will be monitoring the cars?

The cars will be fully monitored by the Dubai Police.

Who can drive the vehicle once I am in an active trip?

In accordance with UAE vehicle rental laws, only the approved customer is permitted to drive the rental vehicle.

Can I transport bulky cargo?

Transporting bulky cargo in vehicles is prohibited. Violating this rule will result in a fine as stated in the General Terms and Conditions. Additionally, you will be responsible for any costs related to the dry cleaning of the vehicle’s interior.

Can I smoke cigarettes or vape in the car?

Smoking, including electronic cigarettes, vapes, and hookahs, is strictly FORBIDDEN in our vehicles. Violating this rule will result in a fine as outlined in the General Terms and Conditions. You will also be responsible for any dry cleaning costs for the vehicle’s interior.

Can I carry pets in the car?

Animals may only be transported in special pet carriers that prevent direct contact with the car. Transporting large animals in the vehicle is not allowed. Violating this rule will result in a fine as outlined in the General Terms and Conditions, and you will be responsible for any costs related to dry cleaning the vehicle’s interior.

Can I drive to other Emirates?

You’re free to drive anywhere within the UAE, but you can only end your trip within the Home Zone, as indicated in our mobile app.

Where can I drive?

With Anydrive, you can travel freely within the Home Area, which covers the UAE. You can view the Home Area boundaries on the map in your Anydrive app. It is prohibited to use the car for training, competitions, towing, or off-road driving.

Where can I park the car?

You can end your rental and park Anydrive cars in the designated Parking Zone specified in the Anydrive app, following traffic rules. However, ending the rental is not allowed in underground parking lots, on sidewalks, in restricted or private parking, garages, areas without GPS or internet access, disabled parking spaces, truck-only parking, paid parking outside legal public street zones, or behind barriers. Please note, parking fees are the client’s responsibility during the rental period.

How to return the car?

To finish your rental, park the car according to traffic rules within the Home Area in a publicly accessible space in the designated parking zone. Ensure all windows, doors, and the trunk are closed, shift the automatic transmission to "P," and turn off the ignition by pressing the "Start/Stop" button. Exit the car, close the doors, and in the app, go to "Manage Rental" and select "Finish Rental." Take pictures of the car, then confirm it’s locked by checking the door handle.

If the car is left in an incorrect location, retrieval costs and an additional fee will apply. Your rental isn’t complete until the car is parked in the designated area shown in the app, and charges will continue until it’s properly returned. Failure to return on time without extending the rental may restrict access to the car. Note that trips cannot be ended in private, underground, or mall parking.

What happens if I return the car late?

If you return the car later than the agreed-upon time, a charge will be applied for each minute of delay. This per-minute rate will be calculated from the original return time until the vehicle is returned. To avoid any unexpected fees, we recommend notifying Anydrive in advance if you anticipate a late return. This allows us to assess your situation and make any necessary adjustments to your rental agreement.

What are the speed limit regulations in Dubai?

When renting a car and driving in Dubai, it’s essential to familiarize yourself with the local speed limit rules. Speed limits differ depending on the type of road and location. In urban areas, you’ll typically find speed limits ranging from 40 to 60 km/h, while on highways, limits can reach up to 120 km/h. Always keep an eye on the posted signs and follow the regulations to ensure your safety and that of others on the road. Prioritizing safety will enhance your overall rental experience while exploring the vibrant city of Dubai.

Is there a limit to the number of kilometers I can drive?

Yes, each car rented through Anydrive comes with a specific mileage limit, which typically depends on the rental duration. If you exceed the agreed limit, additional charges may apply. You can easily view the mileage limits for each car in the Anydrive app before completing your rental, helping you plan and avoid any unexpected fees.

Is it possible for someone else to drive the rental car?

No, only the individual who has registered with Anydrive and submitted their ID, driver's license, and any other required information is authorized to drive the rental vehicle.

Do you have any restrictions regarding off-road driving?

While we understand that some customers may wish to explore off-road areas using our SUVs, Anydrive does not permit off-road driving with our rental vehicles. Our rental agreement excludes off-roading activities to ensure the safety and maintenance of our cars. However, if you're looking for an off-road experience, specialized companies in the UAE can provide this service upon request.

Payment and Documentations

My payment or deposit has been refused

If your payment or deposit fails, it could be due to a few common reasons:

  • You may have reached the maximum transaction limit on your bank card.
  • Your bank might have restrictions on online purchases.

We recommend contacting your bank to determine why the payment didn’t go through and, if needed, adjust your transaction limit. Please note that our customer service team may be unable to assist with payment issues, as they cannot resolve bank-related problems.

How to link a bank card?

To link your card in the Anydrive app, follow these steps:

  1. Tap your name in the app.
  2. Select "Payment methods," then tap "Show" and "Add a card."
  3. Enter the card owner's name in Latin characters, the card number (no spaces), expiration date, and the three-digit CVV/CVC code from the back of the card.

You can link multiple cards, add new ones, or remove old ones. Ensure your card supports online transactions and has your name on it. A refundable 5 AED may be charged to verify your card, which will be instantly refunded to your bank account.

How to pay for the rental?

Payments for Anydrive rentals are made in UAE dirhams, based on the selected rate. To rent, you must link a physical bank card with online payment capabilities to your Anydrive account during registration. Payments are processed automatically after each booking, so please ensure sufficient funds are available before starting a reservation.

Anydrive accepts payments from credit or debit cards only, and virtual cards are not accepted. The payment card must be in your name, and you may be asked to present it to staff for validation.

Rental charges, including any added services, will be billed to your card at booking. If you later add Optional Extras, these will also be charged to the same card. For Car Subscriptions, payments will be billed monthly, with the final installment adjusted to reflect the actual days used in the last month.

Who pays for fuel?

At Anydrive, fuel is not included in your rental package. We only ask that you return the vehicle with the same fuel level it had at the start of your rental. If refueling is inconvenient, we can handle it for you, adding an administrative fee on top of fuel costs. For electric vehicle rentals, there's no need to match the initial battery charge; however, please ensure the battery is at least 10% when returning the vehicle.

What are the daily rates for a rental?

The daily rental price at Anydrive depends on several factors, including the rental period, duration, mileage allowance, car model, availability, and any additional options or preferences. For an accurate quote tailored to your needs, we recommend starting a booking in our app.

When do I get billed for rentals?

Customers should ensure sufficient funds are available in the selected payment method before starting their booking. Additional mileage costs will be added to your bill after we assess any excess kilometers. Toll fees (SALIK/DARB) and fines will be billed within 10 working days. Extra mileage charges may be billed mid-trip in partial payments. If payment is unsuccessful, the trip may be ended from our side, and the vehicle could be immobilized.

Payment for extra mileage

Your rental includes a set mileage limit. If you exceed this limit, additional charges will apply. The Anydrive app will display the cost per extra kilometer before you confirm your booking.

What is included in my rental?

With every Anydrive rental, you receive:

  • Basic Insurance: This includes Third Party Liability, providing coverage for damages to third parties, as well as protection against theft, fire, and other damages, subject to an excess.
  • Mileage Allowance: An initial mileage allowance is specified at the time of booking.

Please note, fuel is not included. We ask that you return the vehicle with the same fuel level as when you started, or an administrative fee will apply. For electric vehicles, while charging may be complimentary at certain locations, we request that the battery level is at least 10% when the car is returned.

What is the cost of renting a car for a month?

The monthly cost of renting a car depends on factors like the vehicle type and location. Typically, renting for a month is cheaper per day than renting for just a few days. For an exact price on long-term or short-term rentals, visit our Anydrive app to check availability.

Is it possible to rent a car for AED 1000 per month?

Absolutely! At Anydrive, you can rent a car in Dubai for AED 1000 per month. We have a diverse selection of vehicles available to fit your monthly rental needs, making it easy for you to find the perfect car that suits your budget. Simply visit the Anydrive app to explore your options and select the perfect vehicle for your journey.

What costs are not covered in the rental price?

When renting a car, it's important to note that certain expenses are not included in the rental price. Specifically, you'll need to pay for fuel, parking fees, road tolls (such as Salik), and any traffic fines that may arise during your rental period. For a comprehensive understanding of what is and isn't included, we recommend checking our Terms and Conditions page for more details.

What is included in the car rental agreement?

A typical car rental agreement in Dubai comes with several benefits to ensure a seamless experience. The vehicle will be delivered directly to the address you provided during booking. Depending on the type of car selected, there’s a daily mileage allowance of typically 250 kilometers. If you exceed this limit, additional charges may apply, which can be viewed in the Anydrive app. Additionally, your rental includes comprehensive car insurance, liability coverage, and various perks to enhance your overall driving experience.

What documents do I need to rent a car in Dubai?

For visitors and tourists, the following documents are required to rent a car:

  1. A valid driver’s license with at least 6 months of driving experience.
  2. A copy of your passport or ID card

Countries Not Requiring an International Driver’s Permit (IDP)

Visitors with a valid driving license from these countries do not need an IDP:
  • Albania, Australia, Austria, Azerbaijan, Bahrain, Belgium, Bulgaria, Canada, China, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America
Countries Requiring an International Driver’s Permit (IDP)

If you hold a license from any of these countries, an IDP is required:

  • Afghanistan, Algeria, Andorra, Angola, Antigua, Argentina, Armenia, Aruba, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the Congo, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curacao, Czech Republic, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Fiji, French Polynesia, Gabon, Gambia, Georgia, Gibraltar, Guernsey, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, India, Indonesia, Iran, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mauritius, Mexico, Monaco, Morocco, Mozambique, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Russia, Rwanda, San Marino, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Sri Lanka, St Kitts & Nevis, Sudan, Suriname, Swaziland, Syria, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Uganda, Uruguay, Vatican City, Venezuela, Windward Islands, Zambia, Zimbabwe

This list ensures compliance with Anydrive’s rental requirements based on nationality.

Insurance and Deposit

Do I have to pay any security deposit?

If you rent a specific type of vehicle, we may require a security deposit from your payment card 48 hours before your pick-up time. For bookings made less than 48 hours in advance, the deposit will be charged once your booking is confirmed and identity verified.

If there is damage to the car during your rental, a portion of the deposit will cover repair costs. Should further damage occur, we may request an additional deposit to ensure adequate coverage. If the damage is caused by another party, we will hold the deposit until their insurance reimburses us.

After the car is returned, your deposit will be released within 3-5 business days, provided there are no additional charges or claims. If costs arise, part or all of the deposit may be held until the final amount is confirmed. Refunds typically appear as a cancellation of the initial authorization, meaning no visible refund will show on your bank statement—just the removal of the initial authorization within a few days.

When will my deposit be refunded?

Your deposit will be refunded after the rental agreement is completed, as long as the car is returned in good condition and passes the inspection. Please note that it may take up to 28 days for the deposit to be fully processed. This delay can occur if there are additional charges, such as toll fines or other related costs.

Is life and health insurance included in your service?

Yes, we provide comprehensive insurance that covers both life and health for all passengers and any additional drivers. Our commitment to your safety is backed by exclusive partnerships with trusted, well-established insurance providers, ensuring that all your car rental insurance needs in the UAE are fully covered. This way, you can enjoy your journey with confidence and peace of mind.

Can I rent a car without a security deposit?

Yes, Anydrive offers the option to rent a car without a security deposit. Simply browse the Anydrive app and select vehicles marked with "no deposit" to start your rental. This provides a hassle-free experience, allowing you to enjoy your rental without the need for an upfront deposit.

What type of insurance coverage is included?

In the UAE, rental cars must have basic insurance as mandated by the Roads and Transport Authority (RTA). When you choose a vehicle from Anydrive, you can drive with confidence knowing that it comes with this essential insurance coverage, ready for immediate use. If you find yourself in an accident, make sure to contact the police to file a report. While the standard insurance covers damages to third parties, you can enhance your protection by opting for Collision Damage Waiver (CDW) for an additional cost. This will extend your coverage to include any accidental damage caused by you, giving you extra security during your rental experience.

Rental and Trips

Do I have to pay any security deposit?

If you rent a specific type of vehicle, we may require a security deposit from your payment card 48 hours before your pick-up time. For bookings made less than 48 hours in advance, the deposit will be charged once your booking is confirmed and identity verified.

If there is damage to the car during your rental, a portion of the deposit will cover repair costs. Should further damage occur, we may request an additional deposit to ensure adequate coverage. If the damage is caused by another party, we will hold the deposit until their insurance reimburses us.

After the car is returned, your deposit will be released within 3-5 business days, provided there are no additional charges or claims. If costs arise, part or all of the deposit may be held until the final amount is confirmed. Refunds typically appear as a cancellation of the initial authorization, meaning no visible refund will show on your bank statement—just the removal of the initial authorization within a few days.

When will my deposit be refunded?

Your deposit will be refunded after the rental agreement is completed, as long as the car is returned in good condition and passes the inspection. Please note that it may take up to 28 days for the deposit to be fully processed. This delay can occur if there are additional charges, such as toll fines or other related costs.

Is life and health insurance included in your service?

Yes, we provide comprehensive insurance that covers both life and health for all passengers and any additional drivers. Our commitment to your safety is backed by exclusive partnerships with trusted, well-established insurance providers, ensuring that all your car rental insurance needs in the UAE are fully covered. This way, you can enjoy your journey with confidence and peace of mind.

Can I rent a car without a security deposit?

Yes, Anydrive offers the option to rent a car without a security deposit. Simply browse the Anydrive app and select vehicles marked with "no deposit" to start your rental. This provides a hassle-free experience, allowing you to enjoy your rental without the need for an upfront deposit.

What type of insurance coverage is included?

In the UAE, rental cars must have basic insurance as mandated by the Roads and Transport Authority (RTA). When you choose a vehicle from Anydrive, you can drive with confidence knowing that it comes with this essential insurance coverage, ready for immediate use. If you find yourself in an accident, make sure to contact the police to file a report. While the standard insurance covers damages to third parties, you can enhance your protection by opting for Collision Damage Waiver (CDW) for an additional cost. This will extend your coverage to include any accidental damage caused by you, giving you extra security during your rental experience.

Tolls, Traffic Violations, and Accidents

Flat or damaged tire

If something happens to a tire during your rental, please send a photo through the Anydrive app: Manage Rent > Take a Picture of Damage. Additionally, reach out to support through the mobile app for further assistance.

What to do if the car has been towed?

A car can be towed both during and after your rental period.

You won’t need to go to the impound lot to retrieve it, but you will need to cover the costs for towing, impound storage, and vehicle downtime.

In addition to the towing charges, there will be a fine from traffic police for improper parking.

What do I do if I am involved in an accident?

In case of an accident, prioritize your safety first, followed by the safety of others involved.

Please contact the police at 999 and request an ambulance if necessary.

Next Steps

  1. Notify us of the accident by contacting through the app.
  2. In the UAE, a police report is legally required for any vehicle accident.
  3. Once we receive the report, we’ll process the incident, and excess charges may apply based on the police report's findings and rulings.
What happens if I get a fine during my journey?

All fines will be charged separately within 5-7 business days after your rental ends, along with an additional administration fee according to the Anydrive pricing schedule on our website. Fines will be automatically charged to your preferred payment method, including any applicable admin fees. You will have 24 hours to respond and appeal the fine if necessary.

Who is responsible for parking fees?

When you rent a vehicle from Anydrive in Dubai, you are responsible for paying all parking fees incurred during your rental period. Dubai parking regulations and fees can vary across different areas, so it's essential to familiarize yourself with local parking rules to avoid fines or penalties.

What is the fee for crossing the Salik/DARB gate?

When renting a car from Anydrive in Dubai, you may pass through Salik toll gates on certain roads. Each time you cross a Salik/DARB gate, a fee of AED 4 is automatically charged. These toll fees are tracked throughout your rental period and will be billed to your account either during your rental or shortly after it ends.

Registration

What is my login?

The mobile phone number you provided during registration in the Anydrive app.

What is my password?

A unique sequence of numbers will be sent to you via SMS to the mobile phone number you provided during registration in the Anydrive app. Please note, if you’re using a non-UAE mobile operator, there may be delays or issues in receiving the SMS due to the operational systems of international mobile networks.

How to register in the service?

To register with Anydrive, follow these steps:

  1. Open the Anydrive app.
  2. Enter your mobile phone number to receive an SMS with a PIN code for authorization.
  3. Accept the General Terms and Conditions and consent to personal data processing.
  4. Enter your email address.

Then, upload the following:

  • Photos of your passport or ID card (front and back)
  • Photos of your driver’s license (front and back), along with an International Driving Permit if requested
  • A selfie holding your passport or ID card
Do I pay any membership fees?

We don’t charge any membership fees or deposits. However, a refundable fee of 5 AED may be applied to verify your payment method, which will be instantly refunded to your registered bank account.

Where can I sign the agreement?

You may read the Agreement and accept its terms and conditions in the Anydrive app online upon the registration. I will be request to digitally sign hand over protocol before you start the rent.

How long does the verification in the service take?

The verification process usually takes up to 1 hour, though it may occasionally take longer. You’ll receive updates on the status of your verification through the Anydrive app, or via SMS or email sent to the address you provided during registration.

Which documents do I need to register with Anydrive?

For UAE residents and citizens, you'll need:

  • A UAE driving license that’s over 6 months old
  • Your Emirates ID
  • A clear selfie holding your Emirates ID

For visitors and tourists, you’ll need:

  • A passport copy
  • Your home country driving license or an international driving permit
  • A clear selfie holding your ID
What is the minimum age to rent a car in Dubai?

In Dubai, the minimum age to rent a car  is 21.

Where can I read the rules of using Anydrive service?

You can read the rules of using Anydrive in General Terms and Conditions

Can I rent a car with a recently issued UAE driver's license?

If your UAE driver's license is less than six months old, you will need to provide a valid driving license from your home country with more than six months of driving experience. This ensures compliance with our rental requirements and allows you to proceed with your car rental smoothly.

Can I rent a car in Dubai with a US driver's license?

Yes, you can rent a car in Dubai using a valid US driver's license. Along with your license, you’ll need to provide an additional form of identification, such as a passport, to finalize your rental. This makes it easy for US visitors to drive and explore Dubai without needing further documentation.

My phone number has changed, what should I do?

To change your phone number, please email us at info@anydrive.io with your new phone number. Make sure to send the email from the address you used during registration with Anydrive and include a selfie holding your ID card for verification.

My ID or driver's license has changed, what should I do?

To prevent identity theft and fraud, personal information cannot be changed online. To update your details, please email a scanned copy of your new driver’s license to info@anydrive.io. Be sure to attach a copy of your driver’s license or ID card, along with a selfie holding your driver’s license or ID card for verification. Contact Customer Care Services through Anydrive app as soon as possible to ensure your driver’s license or ID card information is updated in your Anydrive account.

How can I resubmit my documents?

If your documents are expired or if we've requested a reupload, please resubmit them through the Anydrive app.

The prompt to reupload will appear when you start your booking. Just follow the instructions to upload the requested documents.

Will my personal details be shared with other companies?

At Anydrive, your privacy is of utmost importance to us. We take the protection of your personal data seriously and implement strict measures to ensure its security. While you enjoy our car rental services in Dubai, you can rest assured that your information will remain confidential and will not be shared with any third parties. We value your trust and are committed to providing a safe and reliable rental experience.

My account is still awaiting validation

Our verification team is available 24/7 to promptly review your Anydrive account. Document verification usually takes up to 1 hour, though it may take longer in some cases. To ensure a smooth process, please upload all documents correctly as specified in the app.

Important Notes:

  • We do not accept a photo of a photo; the original document is required.
  • We do not accept a certificate of driving license issuance; you’ll need to wait until you receive the official driving license card.
  • Some licenses require an International Driving Permit; in these cases, both licenses are needed.

If you haven’t received an update after 24 hours, please email us at info@anydrive.io, and our team will assist you.

My account has been refused

If your account has been rejected, it is because our security team has identified an issue with your account. At Anydrive, we carefully evaluate various factors to ensure the safety and reliability of our platform.

Our security team uses a comprehensive set of criteria and conducts thorough checks to verify user identities. While we cannot share specific details of our internal processes, the decision may be influenced by factors such as:

  • A breach of our general terms and conditions
  • Security concerns identified by our internal systems
  • Suspected fraudulent activity or evidence of shared accounts

For a quicker resolution, please contact us using the email associated with your Anydrive account. If you believe there has been a misunderstanding, feel free to email us at info@anydrive.io. We apologize for any inconvenience and appreciate your patience and understanding.

How do I deactivate my account?

To deactivate your Anydrive account, please submit a request through the app in the profile section. All personal and payment details will be retained for up to 45 days before being automatically deleted from our system.

Note: We cannot deactivate your account if there are any unpaid invoices.

Rental and Trips

What to do if the car breaks down

Please park safely according to traffic regulations and notify us through the Anydrive app

What if I have trouble locating the car?

If you're having trouble locating the vehicle, please try the following troubleshooting steps:

  1. Make sure Data and Location Services are enabled on your device.
  2. Enable the Precise Location option in the app settings.
  3. Restart the app.
  4. Clear the cache on your phone.

If these steps don’t resolve the issue, please reach out to us through the app for assistance.

What if the car does not unlock?

When starting your reservation, please make sure to:

  1. Accept all terms and conditions
  2. Ensure you have a valid payment method with sufficient funds
  3. Start the reservation and unlock the car
  4. Confirm that your internet connection is working

What if these steps don’t work?

If you encounter an error, please check the following:

  • Ensure you’re using the latest version of the app (check for updates in your Appstore or Google Play)
  • Confirm that you have data enabled on your device

If the issue persists, contact us through the app, and one of our customer service representatives will be happy to assist you.

How do I report a lost or found item?

If you need to report a lost or found item, please reach out to us by email at info@anydrive.io.

Collecting a Lost Item

To claim a lost item, you’ll need to show valid proof of identification.

If someone else is picking it up on your behalf, please email a No Objection Certificate (NOC) to info@anydrive.io, including:

  1. The name and contact details of the person authorized to collect the item
  2. Their valid proof of identification

Please ensure all lost and found items are collected within 7 days of retrieval.

Where are the keys?

No key is needed to open the car and begin your rental with Anydrive. Simply use the Anydrive app to unlock the car. To start the engine, press the “Start Rent” button in the app, then hold down the brake pedal and press the Start/Stop button inside the car.

I’m a foreigner, can I use the service?

Anyone can rent a vehicle from Anydrive if they meet the following criteria:

  1. Are 21 years old or older
  2. Have at least 6 months of driving experience
Can the rental period be extended?

Yes, extending your rental period on Anydrive is easy. To request an extension, simply reach out to us through the Anydrive app to check the car's availability. Once confirmed, our team will assist with arranging the extension and handling the payment. This quick and hassle-free process ensures you can keep enjoying your rental without interruption.

Do you provide car delivery services?

Yes, Anydrive offers a convenient car delivery service to designated Home Zone areas for a seamless rental experience. You can view Home Zone locations directly in the Anydrive app, where all available delivery areas are outlined. This service allows you to have the car delivered to your preferred location, such as your home, hotel, or another specified area within the zone. It’s a great option for those who wish to avoid visiting a rental office and prefer the car to come to them, making the rental process smooth and efficient.

Are there any current promotions available?

Absolutely! At Anydrive, we frequently offer exciting promotions to enhance your car rental experience. To stay updated on our latest offers and special deals, check our website or the Anydrive app. We’re committed to providing exceptional value through various discounts and customized packages. Discover our current promotions and start your Dubai journey with great savings and confidence!

What are the advantages of renting a car in Dubai?

Renting a car in Dubai offers numerous benefits, providing the freedom to explore the city at your own pace. With Dubai’s well-developed road network, you can reach most destinations within 20-30 minutes. There’s a wide selection of vehicles to suit every budget, and Anydrive delivers a standout car rental experience, ensuring you can travel comfortably and conveniently while enjoying all that the city has to offer.

Is it possible to rent a car in Dubai without a security deposit?

Absolutely! At Anydrive, we understand that some customers prefer a hassle-free rental experience. That's why we offer the option to rent a car in Dubai without requiring a security deposit. Our goal is to make the car rental process as convenient as possible, allowing you to enjoy your time in the city without the stress of upfront fees. Explore our flexible rental options today and hit the road with ease!

Which countries driving license is accepted by Anydrive?
Eligibility Criteria for UAE Residents
  1. Valid UAE Driving License: Minimum 6 months old.
  2. Emirates ID: Required for verification.
    • If the UAE driving license is less than 6 months old, an additional document from any country is needed to prove at least 6 months of driving experience.
Eligibility Criteria for Visitors and Tourists
  1. Valid Driving License: Minimum 6 months of driving experience.
  2. Passport Copy: Required for identification.
No International Driver's Permit (IDP) Required

Visitors or tourists with a valid driving license from the following countries do not need an IDP, regardless of national origin:

  • Albania, Australia, Austria, Azerbaijan, Bahrain, Belgium, Bulgaria, Canada, China, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America
International Driver's Permit (IDP) Required

Visitors or tourists holding a valid driving license with national origin from the following countries must provide an IDP:

  • Afghanistan, Aguila, Algeria, Andorra, Angola, Antigua, Argentina, Armenia, Aruba, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the Congo, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curacao, Czech Republic, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Gibraltar, Guernsey, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, India, Indonesia, Iran, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mauritius, Mexico, Monaco, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Russia, Rwanda, San Marino, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Sri Lanka, St Kitts & Nevis, Sudan, Suriname, Swaziland, Sweden, Syria, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Uganda, Uruguay, Vatican City, Venezuela, Windward Islands, Zambia, Zimbabwe

These requirements ensure that all drivers meet Anydrive’s rental eligibility based on their residency or visitor status and country of origin.

Insurance and Deposit

What type of insurance coverage is included?

In the UAE, rental cars must have basic insurance as mandated by the Roads and Transport Authority (RTA). When you choose a vehicle from Anydrive, you can drive with confidence knowing that it comes with this essential insurance coverage, ready for immediate use. If you find yourself in an accident, make sure to contact the police to file a report. While the standard insurance covers damages to third parties, you can enhance your protection by opting for Collision Damage Waiver (CDW) for an additional cost. This will extend your coverage to include any accidental damage caused by you, giving you extra security during your rental experience.

Can I rent a car without a security deposit?

Yes, Anydrive offers the option to rent a car without a security deposit. Simply browse the Anydrive app and select vehicles marked with "no deposit" to start your rental. This provides a hassle-free experience, allowing you to enjoy your rental without the need for an upfront deposit.

Is life and health insurance included in your service?

Yes, we provide comprehensive insurance that covers both life and health for all passengers and any additional drivers. Our commitment to your safety is backed by exclusive partnerships with trusted, well-established insurance providers, ensuring that all your car rental insurance needs in the UAE are fully covered. This way, you can enjoy your journey with confidence and peace of mind.

When will my deposit be refunded?

Your deposit will be refunded after the rental agreement is completed, as long as the car is returned in good condition and passes the inspection. Please note that it may take up to 28 days for the deposit to be fully processed. This delay can occur if there are additional charges, such as toll fines or other related costs.

Do I have to pay any security deposit?

If you rent a specific type of vehicle, we may require a security deposit from your payment card 48 hours before your pick-up time. For bookings made less than 48 hours in advance, the deposit will be charged once your booking is confirmed and identity verified.

If there is damage to the car during your rental, a portion of the deposit will cover repair costs. Should further damage occur, we may request an additional deposit to ensure adequate coverage. If the damage is caused by another party, we will hold the deposit until their insurance reimburses us.

After the car is returned, your deposit will be released within 3-5 business days, provided there are no additional charges or claims. If costs arise, part or all of the deposit may be held until the final amount is confirmed. Refunds typically appear as a cancellation of the initial authorization, meaning no visible refund will show on your bank statement—just the removal of the initial authorization within a few days.

Tolls, Traffic Violations, and Accidents

Who is responsible for parking fees?

When you rent a vehicle from Anydrive in Dubai, you are responsible for paying all parking fees incurred during your rental period. Dubai parking regulations and fees can vary across different areas, so it's essential to familiarize yourself with local parking rules to avoid fines or penalties.

What happens if I get a fine during my journey?

All fines will be charged separately within 5-7 business days after your rental ends, along with an additional administration fee according to the Anydrive pricing schedule on our website. Fines will be automatically charged to your preferred payment method, including any applicable admin fees. You will have 24 hours to respond and appeal the fine if necessary.

What is the fee for crossing the Salik/DARB gate?

When renting a car from Anydrive in Dubai, you may pass through Salik toll gates on certain roads. Each time you cross a Salik/DARB gate, a fee of AED 4 is automatically charged. These toll fees are tracked throughout your rental period and will be billed to your account either during your rental or shortly after it ends.

What do I do if I am involved in an accident?

In case of an accident, prioritize your safety first, followed by the safety of others involved.

Please contact the police at 999 and request an ambulance if necessary.

Next Steps

  1. Notify us of the accident by contacting through the app.
  2. In the UAE, a police report is legally required for any vehicle accident.
  3. Once we receive the report, we’ll process the incident, and excess charges may apply based on the police report's findings and rulings.
What to do if the car has been towed?

A car can be towed both during and after your rental period.

You won’t need to go to the impound lot to retrieve it, but you will need to cover the costs for towing, impound storage, and vehicle downtime.

In addition to the towing charges, there will be a fine from traffic police for improper parking.

Flat or damaged tire

If something happens to a tire during your rental, please send a photo through the Anydrive app: Manage Rent > Take a Picture of Damage. Additionally, reach out to support through the mobile app for further assistance.

Practical Information

How to pick up the car?

Before your rental begins, you'll find all the car details in the App, including its location, make and model, and license plate number. The method for accessing and starting the car depends on the location and model.

How to book and rent a car?

You can select any available car through the Anydrive app, choose the rental duration and period, and click "Pay" to reserve it. Your rental will be confirmed once your request is processed, and the payment is successfully completed.

How to use the service?

Download the Anydrive app from the App Store or Google Play. Register an account by following the in-app instructions, and start renting cars directly through the app.

What is the minimum rental period?

At Anydrive, all our vehicles come with a minimum rental duration of 24 hours, whether you select a luxury or economy model. For those needing a vehicle for an extended period, we offer flexible long-term rental packages, allowing you to choose the perfect vehicle for your journey with terms tailored to meet your needs.

What car do you recommend for driving in Dubai?

When renting a car in Dubai, explore our extensive range of high-quality vehicles to find one that perfectly suits your needs. Whether you’re looking for a budget-friendly option for daily city travel or a luxury vehicle for a premium experience, Anydrive has something for everyone. Each car in our fleet is meticulously maintained, providing a comfortable and reliable driving experience as you explore the vibrant streets of Dubai. Select the ideal vehicle to elevate your journey and make your exploration truly unforgettable!

What is the best way to get around in Dubai?

The best way to explore Dubai is by renting a car from Anydrive. With competitive prices and a diverse range of vehicles, you can easily find the perfect car for your needs. Enjoy the freedom of driving through Dubai’s impressive infrastructure at your own pace, adding convenience and flexibility to your trip for an unforgettable experience.

Benefits of renting a car instead of using public transport?

Renting a car from Anydrive in Dubai offers numerous advantages over public transportation. It provides unparalleled flexibility, enabling you to explore the city at your own pace. This is especially beneficial for groups or travelers with luggage, as our rental options accommodate various needs. With a diverse fleet of high-quality vehicles, you can enjoy privacy and comfort while discovering off-the-beaten-path destinations. Say goodbye to waiting for public transport and enjoy the freedom to customize your itinerary, maximizing your time in Dubai!

What is the cost of car rent in Dubai?

The cost of renting a car in Dubai varies based on factors like the vehicle type and the length of your rental. At Anydrive, we offer competitive rates to suit different budgets and preferences. For instance, you can rent an economy car like starting from AED 1,499 per month. To get specific pricing and explore our wide selection of vehicles, please visit the Anydrive app. We're confident you'll find the perfect car to match your needs!

Can I rent a car Dubai for AED 500 without a deposit?

Yes, at Anydrive, you can rent a car in Dubai for around AED 500 per day, and most of our vehicles are available without requiring a security deposit. We offer flexible rental options to meet your needs. To find the perfect car and confirm the rental terms, please visit the Anydrive app

How much does fuel cost in Dubai?

When planning your trip with Anydrive, it's important to budget for fuel expenses in Dubai. The average fuel price over the past 30 days has been around AED 3 per liter. By considering this cost, you can better estimate your refueling expenses during your rental period, ensuring a smooth and enjoyable experience as you explore the city.

What types of cars can I rent with Anydrive?

At Anydrive, we specialize in offering a wide range of SUVs, perfect for different occasions and budgets. Whether you need a compact SUV for city driving or a larger model for family trips, we have plenty of options available. Additionally, we offer economical car rentals for those looking for more affordable choices. To explore the full selection of vehicles, including all available SUVs, visit the Anydrive app for the most up-to-date offerings and details.

Can I rent a car from Dubai International Airport 24/7?

Yes, with Anydrive, you can conveniently rent a car from Dubai International Airport at any time, 24/7. Our seamless car hire process allows you to pick up your rental car right after you arrive, ensuring a smooth and hassle-free start to your journey. Explore Dubai with ease by renting a car directly from the airport.

What are the expected costs for car rentals in Dubai?

Renting a car in Dubai is generally affordable, but prices can vary based on the vehicle's make and model. For those looking for budget options, economy cars can start at around $20 per day, while SUVs typically begin at $81 per day. If you're interested in luxury or supercars, be prepared for higher costs, often exceeding $1000 per day. With a diverse selection available, you can find the perfect vehicle that fits your budget and needs.

What is the rental charge schedule?

We charge on a daily basis, following a 24-hour rental period. For example, if you rent a car at 2:00 PM, the rental should be completed and the car returned to the Home Zone at 2:00 PM the next day. To avoid any additional charges, we recommend that all customers double-check the return time and date in the Anydrive app to ensure timely returns.

Is parking readily available when renting a car in Dubai?

Yes, parking in Dubai is generally accessible and convenient for rental car users. The city offers a wide range of parking options, including public parking lots, street-side parking spaces, and underground parking facilities. In busy areas, you may encounter metered parking zones where payment is required—be sure to check for signage indicating parking rules and fees. It's important to follow all local parking regulations, as you will be responsible for any parking charges or fines incurred during your rental period.

Limits and Restrictions

Where can I drive?

With Anydrive, you can travel freely within the Home Area, which covers the UAE. You can view the Home Area boundaries on the map in your Anydrive app. It is prohibited to use the car for training, competitions, towing, or off-road driving.

Where can I park the car?

You can end your rental and park Anydrive cars in the designated Parking Zone specified in the Anydrive app, following traffic rules. However, ending the rental is not allowed in underground parking lots, on sidewalks, in restricted or private parking, garages, areas without GPS or internet access, disabled parking spaces, truck-only parking, paid parking outside legal public street zones, or behind barriers. Please note, parking fees are the client’s responsibility during the rental period.

How to return the car?

To finish your rental, park the car according to traffic rules within the Home Area in a publicly accessible space in the designated parking zone. Ensure all windows, doors, and the trunk are closed, shift the automatic transmission to "P," and turn off the ignition by pressing the "Start/Stop" button. Exit the car, close the doors, and in the app, go to "Manage Rental" and select "Finish Rental." Take pictures of the car, then confirm it’s locked by checking the door handle.

If the car is left in an incorrect location, retrieval costs and an additional fee will apply. Your rental isn’t complete until the car is parked in the designated area shown in the app, and charges will continue until it’s properly returned. Failure to return on time without extending the rental may restrict access to the car. Note that trips cannot be ended in private, underground, or mall parking.

Can I drive to other Emirates?

You’re free to drive anywhere within the UAE, but you can only end your trip within the Home Zone, as indicated in our mobile app.

What happens if I return the car late?

If you return the car later than the agreed-upon time, a charge will be applied for each minute of delay. This per-minute rate will be calculated from the original return time until the vehicle is returned. To avoid any unexpected fees, we recommend notifying Anydrive in advance if you anticipate a late return. This allows us to assess your situation and make any necessary adjustments to your rental agreement.

What are the speed limit regulations in Dubai?

When renting a car and driving in Dubai, it’s essential to familiarize yourself with the local speed limit rules. Speed limits differ depending on the type of road and location. In urban areas, you’ll typically find speed limits ranging from 40 to 60 km/h, while on highways, limits can reach up to 120 km/h. Always keep an eye on the posted signs and follow the regulations to ensure your safety and that of others on the road. Prioritizing safety will enhance your overall rental experience while exploring the vibrant city of Dubai.

Who can drive the vehicle once I am in an active trip?

In accordance with UAE vehicle rental laws, only the approved customer is permitted to drive the rental vehicle.

Is it possible for someone else to drive the rental car?

No, only the individual who has registered with Anydrive and submitted their ID, driver's license, and any other required information is authorized to drive the rental vehicle.

Do you have any restrictions regarding off-road driving?

While we understand that some customers may wish to explore off-road areas using our SUVs, Anydrive does not permit off-road driving with our rental vehicles. Our rental agreement excludes off-roading activities to ensure the safety and maintenance of our cars. However, if you're looking for an off-road experience, specialized companies in the UAE can provide this service upon request.

Can I carry pets in the car?

Animals may only be transported in special pet carriers that prevent direct contact with the car. Transporting large animals in the vehicle is not allowed. Violating this rule will result in a fine as outlined in the General Terms and Conditions, and you will be responsible for any costs related to dry cleaning the vehicle’s interior.

Can I smoke cigarettes or vape in the car?

Smoking, including electronic cigarettes, vapes, and hookahs, is strictly FORBIDDEN in our vehicles. Violating this rule will result in a fine as outlined in the General Terms and Conditions. You will also be responsible for any dry cleaning costs for the vehicle’s interior.

Can I transport bulky cargo?

Transporting bulky cargo in vehicles is prohibited. Violating this rule will result in a fine as stated in the General Terms and Conditions. Additionally, you will be responsible for any costs related to the dry cleaning of the vehicle’s interior.

Is there a limit to the number of kilometers I can drive?

Yes, each car rented through Anydrive comes with a specific mileage limit, which typically depends on the rental duration. If you exceed the agreed limit, additional charges may apply. You can easily view the mileage limits for each car in the Anydrive app before completing your rental, helping you plan and avoid any unexpected fees.

What happens if I return the car dirty?

If you return the vehicle with a dirty interior or exterior the customer will face a cleaning charge according to General Terms and Conditions.

Who will be monitoring the cars?

The cars will be fully monitored by the Dubai Police.

Payment and Documentation

How to link a bank card?

To link your card in the Anydrive app, follow these steps:

  1. Tap your name in the app.
  2. Select "Payment methods," then tap "Show" and "Add a card."
  3. Enter the card owner's name in Latin characters, the card number (no spaces), expiration date, and the three-digit CVV/CVC code from the back of the card.

You can link multiple cards, add new ones, or remove old ones. Ensure your card supports online transactions and has your name on it. A refundable 5 AED may be charged to verify your card, which will be instantly refunded to your bank account.

How to pay for the rental?

Payments for Anydrive rentals are made in UAE dirhams, based on the selected rate. To rent, you must link a physical bank card with online payment capabilities to your Anydrive account during registration. Payments are processed automatically after each booking, so please ensure sufficient funds are available before starting a reservation.

Anydrive accepts payments from credit or debit cards only, and virtual cards are not accepted. The payment card must be in your name, and you may be asked to present it to staff for validation.

Rental charges, including any added services, will be billed to your card at booking. If you later add Optional Extras, these will also be charged to the same card. For Car Subscriptions, payments will be billed monthly, with the final installment adjusted to reflect the actual days used in the last month.

Who pays for fuel?

At Anydrive, fuel is not included in your rental package. We only ask that you return the vehicle with the same fuel level it had at the start of your rental. If refueling is inconvenient, we can handle it for you, adding an administrative fee on top of fuel costs. For electric vehicle rentals, there's no need to match the initial battery charge; however, please ensure the battery is at least 10% when returning the vehicle.

What are the daily rates for a rental?

The daily rental price at Anydrive depends on several factors, including the rental period, duration, mileage allowance, car model, availability, and any additional options or preferences. For an accurate quote tailored to your needs, we recommend starting a booking in our app.

Payment for extra mileage

Your rental includes a set mileage limit. If you exceed this limit, additional charges will apply. The Anydrive app will display the cost per extra kilometer before you confirm your booking.

What is included in the car rental agreement?

A typical car rental agreement in Dubai comes with several benefits to ensure a seamless experience. The vehicle will be delivered directly to the address you provided during booking. Depending on the type of car selected, there’s a daily mileage allowance of typically 250 kilometers. If you exceed this limit, additional charges may apply, which can be viewed in the Anydrive app. Additionally, your rental includes comprehensive car insurance, liability coverage, and various perks to enhance your overall driving experience.

What costs are not covered in the rental price?

When renting a car, it's important to note that certain expenses are not included in the rental price. Specifically, you'll need to pay for fuel, parking fees, road tolls (such as Salik), and any traffic fines that may arise during your rental period. For a comprehensive understanding of what is and isn't included, we recommend checking our Terms and Conditions page for more details.

What documents do I need to rent a car in Dubai?

For visitors and tourists, the following documents are required to rent a car:

  1. A valid driver’s license with at least 6 months of driving experience.
  2. A copy of your passport or ID card

Countries Not Requiring an International Driver’s Permit (IDP)

Visitors with a valid driving license from these countries do not need an IDP:
  • Albania, Australia, Austria, Azerbaijan, Bahrain, Belgium, Bulgaria, Canada, China, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America
Countries Requiring an International Driver’s Permit (IDP)

If you hold a license from any of these countries, an IDP is required:

  • Afghanistan, Algeria, Andorra, Angola, Antigua, Argentina, Armenia, Aruba, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the Congo, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curacao, Czech Republic, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Fiji, French Polynesia, Gabon, Gambia, Georgia, Gibraltar, Guernsey, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, India, Indonesia, Iran, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Malaysia, Mali, Mauritania, Mauritius, Mexico, Monaco, Morocco, Mozambique, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Russia, Rwanda, San Marino, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Sri Lanka, St Kitts & Nevis, Sudan, Suriname, Swaziland, Syria, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Uganda, Uruguay, Vatican City, Venezuela, Windward Islands, Zambia, Zimbabwe

This list ensures compliance with Anydrive’s rental requirements based on nationality.

When do I get billed for rentals?

Customers should ensure sufficient funds are available in the selected payment method before starting their booking. Additional mileage costs will be added to your bill after we assess any excess kilometers. Toll fees (SALIK/DARB) and fines will be billed within 10 working days. Extra mileage charges may be billed mid-trip in partial payments. If payment is unsuccessful, the trip may be ended from our side, and the vehicle could be immobilized.

What is included in my rental?

With every Anydrive rental, you receive:

  • Basic Insurance: This includes Third Party Liability, providing coverage for damages to third parties, as well as protection against theft, fire, and other damages, subject to an excess.
  • Mileage Allowance: An initial mileage allowance is specified at the time of booking.

Please note, fuel is not included. We ask that you return the vehicle with the same fuel level as when you started, or an administrative fee will apply. For electric vehicles, while charging may be complimentary at certain locations, we request that the battery level is at least 10% when the car is returned.

My payment or deposit has been refused

If your payment or deposit fails, it could be due to a few common reasons:

  • You may have reached the maximum transaction limit on your bank card.
  • Your bank might have restrictions on online purchases.

We recommend contacting your bank to determine why the payment didn’t go through and, if needed, adjust your transaction limit. Please note that our customer service team may be unable to assist with payment issues, as they cannot resolve bank-related problems.

What is the cost of renting a car for a month?

The monthly cost of renting a car depends on factors like the vehicle type and location. Typically, renting for a month is cheaper per day than renting for just a few days. For an exact price on long-term or short-term rentals, visit our Anydrive app to check availability.

Is it possible to rent a car for AED 1000 per month?

Absolutely! At Anydrive, you can rent a car in Dubai for AED 1000 per month. We have a diverse selection of vehicles available to fit your monthly rental needs, making it easy for you to find the perfect car that suits your budget. Simply visit the Anydrive app to explore your options and select the perfect vehicle for your journey.

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